Returns & Exchanges
We offer a 14-day return period for all full-priced items, provided they are returned in their original condition with all security tags and packaging intact. Please note that certain delicate lace garments and sale items may be subject to specific return conditions.
Request a Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original designer packaging and secure them inside the shipping box, ensuring the self-portrait security tag remains attached.
Attach the Label
Print your pre-paid shipping label from the portal and affix it to the outside of your package, removing any previous delivery stickers.
Drop Off and Track
Hand your parcel to the designated courier point and retain your proof of postage until your refund has been fully processed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing